1. Book Order Cancellation
Standard book orders may be cancelled before dispatch or before fulfilment processing
begins. Once an order has been packed, shipped, handed to a delivery partner, or otherwise
processed for fulfilment, cancellation may not be possible.
2. Bulk and Institutional Orders
Bulk, institutional, customised, or special fulfilment orders may be governed by written
quotation, invoice, purchase order, or agreement. Cancellation may be restricted once
procurement, printing, packing, or fulfilment work has started.
3. Publishing Services
Publishing, editorial, design, production, distribution, author, academic, or consulting
services may be cancelled only as per the applicable proposal, quotation, written agreement,
and work already completed. Charges may apply for completed work and committed costs.
4. Payment Gateway Transactions
If payment has been made and cancellation is accepted, any eligible refund will be handled
as per the Refund Policy, payment gateway rules, banking
timelines, and verification requirements.
5. How to Request Cancellation
Email quantpressindia@gmail.com with your
order ID, name, phone number, payment reference if any, and cancellation reason. We may
request additional verification before confirming cancellation.
6. Refusal or Failed Delivery
If delivery fails due to incorrect address, unavailable recipient, refusal to accept
delivery, or non-response from the customer, cancellation or refund eligibility may be
limited by shipping, return, and handling costs already incurred.